Terms of Service
Effective Date: July 30, 2024
By using our services, you agree to the following Terms of Service. Please read them carefully before signing up or continuing to use our products.
1. Acceptance of Terms
By accessing or using our Internet, Wireless, Cable TV, or Security services, you agree to comply with these Terms of Service and all applicable laws. If you do not agree, you must discontinue use immediately.
2. Services Provided
We offer a range of services, including but not limited to:
High-Speed Internet
Wireless Services
Cable TV
Smart Home Security
Network Design Solutions
Service availability and features may vary by location.
3. Eligibility
You must be at least 18 years old to enter into this agreement. By signing up, you confirm that all information you provide is accurate and complete.
4. Billing & Payments
Services are billed on a monthly basis unless stated otherwise.
Payments must be made by the due date listed on your invoice.
Late payments may result in suspension or termination of services.
Additional fees may apply for equipment, installation, or early cancellation.
5. Equipment
Any equipment provided (routers, modems, set-top boxes, etc.) remains the property of [Your Company Name], unless purchased outright. Customers are responsible for maintaining equipment in good condition and returning it upon cancellation.
6. Acceptable Use
You agree not to use our services to:
Engage in illegal activities
Distribute harmful or malicious software
Infringe on the rights of others
Abuse bandwidth or network resources in a way that affects other customers
Violation of this policy may result in suspension or termination.
7. Service Availability & Performance
We strive to provide reliable services; however, we do not guarantee uninterrupted or error-free operation. Speeds and service quality may vary due to technical factors, location, or third-party limitations.
8. Cancellation & Termination
Customers may cancel services at any time by contacting customer support.
Early termination fees may apply if canceling before the end of a contract term.
We reserve the right to suspend or terminate services for non-payment or violation of these terms.
9. Limitation of Liability
We’re not liable for:
Indirect or consequential damages arising from use of services
Service interruptions caused by events outside our control
Data loss or unauthorized access beyond our reasonable security measures
10. Changes to Terms
We may update these Terms of Service at any time. Updated terms will be posted on our website, and continued use of our services constitutes acceptance of the new terms.
11. Contact Us
If you have any questions about these Terms of Service, please reach out through our Contact Us Page.